Pool Equipment Q&A

Question 1

I live in NY. Does the ladder stay in the pool year round. If not how do you remove it? View answer

Asked 1 ´year ago | Confer Step 1X Above Ground Pool Steps

Question 2

Would this heater work for a 24' Round Above Ground Pool? View answer

Asked 1 ´year ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 3

Where can I purchase a replacement drain plug for my AquaPro Sand Filter Tank? View answer

Asked 1 ´year ago

Question 4

Why do I still have setiment on the pool bottom after cleaning the filter system? View answer

Asked 1 ´year ago | AquaPro DE40 D.E. Filter System 1.5-HP 2-Speed Pump

Question 5

Can this light be installed while the pool is full, or do I need to drain the pool prior to installing it? View answer

Asked 1 ´year ago | Multi-Color LED Pool RETURN Light with Remote Control

Question 6

Where can I purchase replacement parts for this step system? Looking for part numbers VWC-FF-W & VWC-RF-W. View answer

Asked 1 ´year ago | Vinyl Works IN32 Above Ground Pool Steps - Grey

Question 7

Could I use this unit (SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump) for my 18x33 above ground pool? View answer

Asked 1 ´year ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 8

Anyone have a video on how to install? The steps it came with make no sense View answer

Asked 1 ´year ago | 5'X13.5' Resin Pool Fan Deck With In-Pool & Ground to Deck Steps

Question 9

Where can I purchase a replacement pressure gauge for this system? View answer

Asked 1 ´year ago | AquaPro 190 SQ. FT. Cartridge Filter System 2-HP 2-Speed Pump

Question 10

Can this be reversed with the steps outside of pool and the straight ladder inside? View answer

Asked 1 ´year ago | Confer Step 1X with Outside Ladder

Question 11

I'm looking for the hydrotools part #70104 1 1/2 drain plug for my Hydrotools 60 SQ. FT Cartridge Filter. Do you sell this filter part? View answer

Asked 1 ´year ago

Question 12

What is the reason this cannot be used with an intex soft side pool? View answer

Asked 1 ´year ago

Question 13

Will this replacement cell work with the Solaxx Saltron Retro XL model? View answer

Asked 1 ´year ago | Replacement Cell for Solaxx Saltron Retro

Question 14

Is this a compatible replacement Thru-wall Skimmer for the Bristol Model Pool model? View answer

Asked 1 ´year ago | Hayward SP1091WM Wide-Mouth Above Ground Thru-Wall Skimmer & Return Fitting

Question 15

Can you still direct flow of water with the return eye? Or, is it stationary? View answer

Asked 1 ´year ago | Multi-Color LED Pool RETURN Light with Remote Control

Question 16

How much does this unit weigh? View answer

Asked 1 ´year ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 17

Do u have to drain existing pool to install this system? View answer

Asked 1 ´year ago | Confer Step 1X with Outside Ladder

Question 18

What are the dimensions of this Heat Pump? View answer

Asked 1 ´year ago | AquaPro ECO550 50K BTU Electric Heat Pump

Question 19

Does the heater require an external water pump? View answer

Asked 1 ´year ago | AquaPro ECO550 50K BTU Electric Heat Pump

Question 20

Where is this cleaner manufactured? View answer

Asked 1 ´year ago | BWT Cosmy Star Robotic Automatic Pool Cleaner

Question 21

How many solar heaters do I need for my 21'x43' Oval Pool? View answer

Asked 1 ´year ago | ISolar Swimming Pool Heater

Question 22

Where does the power cord go once this pool light is installed onto the swimming pool? View answer

Asked 1 ´year ago | Multi-Color LED Pool RETURN Light with Remote Control

Question 23

Can these solar panels be installed on a roof? View answer

Asked 1 ´year ago | ISolar Swimming Pool Heater

Question 24

What are the best speed functionalities for an AquaPro pump? View answer

Asked 1 ´year ago

Question 25

Where can I purchase a replacement o-ring for this system? View answer

Asked 1 ´year ago | Solaxx Saltron Reliant Salt Chlorine Generator System Up to 30,000 Gallons

Question 26

What is the amperage needed for this unit? View answer

Asked 1 ´year ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 27

Can the Ground to Deck Steps be installed on the right side of the deck instead of the left side? View answer

Asked 1 ´year ago | Sales

Question 28

Which types of equipment does The Pool Factory offer? View answer

Asked 1 ´year ago | Pool Equipment

Question 29

Can I operate this swimming pool heater remotely with an app? View answer

Asked 1 ´year ago | Sales

Question 30

Can I operate this swimming pool heater remotely with an app? View answer

Asked 1 ´year ago | SwimSmart 93K BTU Electric Heat Pump

Question 31

Can the Anti-Slip Stair Treads for the Soft Touch Above Ground Pool Steps be purchased separately? View answer

Asked 1 ´year ago | Soft Touch Above Ground Pool Steps

Question 32

Can you purchase the cord from the power supply to the salt cell separately? View answer

Asked 1 ´year ago | Solaxx Saltron Retro Salt Chlorine Generator System

Question 33

How much clearance is needed above the filter canister to remove the filter? View answer

Asked 1 ´year ago | AquaPro 190 SQ. FT. Cartridge Filter System 2-HP 2-Speed Pump

Question 34

Can I use for above ground View answer

Asked 1 ´year ago | Hayward S220T Pro Series Sand Inground Pool Filter

Question 35

I have a 12x20x4 kayak pool. I live in RI and the pool temp in summer stays around 75. Could this pump be effective View answer

Asked 1 ´year ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 36

Does this filter system use D.E. Powder? View answer

Asked 1 ´year ago | Hayward XStream 100 Cartridge Filter System .85 HP Power-Flo Pump

Question 37

Where is this product manufactured? View answer

Asked 1 ´year ago | Solaxx Saltron Retro XL Salt Chlorine Generator System

Question 38

Does the ladder meet current safety code requirements? View answer

Asked 2 ´years ago | Vinyl Works SLD Snap Lock Resin In Pool Deck Ladder - Taupe

Question 39

How does this light improve pool safety? View answer

Asked 2 ´years ago | Vinyl Works Step Light 12V with Color Lenses

Question 40

What is the maximum deck height compatible with this ladder? View answer

Asked 2 ´years ago | Vinyl Works SLD Snap Lock Resin In Pool Deck Ladder - Taupe

Question 41

How tall are the handrails on the ladder? View answer

Asked 2 ´years ago | Vinyl Works SLD Snap Lock Resin In Pool Deck Ladder - Taupe

Question 42

What is the purpose of the "Eyeball" fitting included in the return fitting? View answer

Asked 2 ´years ago | Hayward SP1091WM Wide-Mouth Above Ground Thru-Wall Skimmer & Return Fitting

Question 43

What is the BTU rating of the SwimSmart Heat Pump? View answer

Asked 2 ´years ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 44

What type of outlet is needed to power the SwimSmart Heat Pump? View answer

Asked 2 ´years ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 45

How deep are the steps on the ladder? View answer

Asked 2 ´years ago | Vinyl Works SLD Snap Lock Resin In Pool Deck Ladder - Taupe

Question 46

What is the material of the ladder? View answer

Asked 2 ´years ago | Vinyl Works SLD Snap Lock Resin In Pool Deck Ladder - Taupe

Question 47

What technology does the cleaner use to enhance water flow? View answer

Asked 1 ´year ago | Thresher Robotic Automatic Pool Cleaner

Question 48

What kind of filter does the cleaner have? View answer

Asked 1 ´year ago | Thresher Robotic Automatic Pool Cleaner

Question 49

Does the cleaner have a system to assist with diagnostics? View answer

Asked 1 ´year ago | Thresher Robotic Automatic Pool Cleaner

Question 50

What type of pool is the cleaner designed for? View answer

Asked 1 ´year ago | Thresher Robotic Automatic Pool Cleaner

Pool Equipment Q&A

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