Question 1

How quickly can you swim after using this shock? View answer

Asked 10 ´months ago | Saltwater Series Oxidizing Shock 5lbs

Question 2

Is this shock a good option for those looking for a non-chlorinated treatment? View answer

Asked 10 ´months ago | Saltwater Series Oxidizing Shock 5lbs

Question 3

What does oxidizing shock do in a pool? View answer

Asked 10 ´months ago | Saltwater Series Oxidizing Shock 5lbs

Question 4

Is this shock chlorine-free? View answer

Asked 10 ´months ago | Saltwater Series Oxidizing Shock 5lbs

Question 5

Why should someone use a Leaf Net Cover if they live in an area with a lot of leaves? View answer

Asked 10 ´months ago | Wizard: Leaf Net Covers

Question 6

What is the Anti-Bac Mineral Pac? View answer

Asked 10 ´months ago | Pool Frog Leap Infuzer Cycler - 01-01-7820

Question 7

How do you control the water flow through this pool system? View answer

Asked 10 ´months ago | Pool Frog Leap Infuzer Cycler - 01-01-7820

Question 8

What technology does this pool system use? View answer

Asked 10 ´months ago | Pool Frog Leap Infuzer Cycler - 01-01-7820

Question 9

Why won't my pool ladder stay down? View answer

Asked 10 ´months ago | Confer Roll-Guard A-Frame Safety Ladder 7200

Question 10

What to put under a pool ladder to protect liner? View answer

Asked 10 ´months ago | Confer Roll-Guard A-Frame Safety Ladder 7200

Question 11

What is the benefit of the roll-up and down design compared to traditional pool ladders? View answer

Asked 10 ´months ago | Confer Roll-Guard A-Frame Safety Ladder 7200

Question 12

Is this ladder easy to assemble? View answer

Asked 10 ´months ago | Confer Roll-Guard A-Frame Safety Ladder 7200

Question 13

What type of safety feature does this ladder have? View answer

Asked 10 ´months ago | Confer Roll-Guard A-Frame Safety Ladder 7200

Question 14

How often does the filter sand need to be changed? View answer

Asked 10 ´months ago | Hayward S180T 18" Sand Filter System 1.1 HP Power-Flo Pump

Question 15

What is the main benefit of the Easy-Lok design? View answer

Asked 10 ´months ago | Hayward XStream 100 Cartridge Filter System .85 HP Power-Flo Pump

Question 16

How do you use this pool cover pump? View answer

Asked 10 ´months ago | AquaPro Automatic Water Spider Pool Cover Pump 400 GPH

Question 17

Does this pump come with anything to help prevent debris from clogging it? View answer

Asked 10 ´months ago | AquaPro Automatic Water Spider Pool Cover Pump 400 GPH

Question 18

What is this pump specifically designed to do? View answer

Asked 10 ´months ago | AquaPro Automatic Water Spider Pool Cover Pump 400 GPH

Question 19

How much water can this pool cover pump move per hour? View answer

Asked 10 ´months ago | AquaPro Automatic Water Spider Pool Cover Pump 400 GPH

Question 20

What do I need to clean the filter cartridge? View answer

Asked 10 ´months ago | Hayward XStream 100 Cartridge Filter System .85 HP Power-Flo Pump

Question 21

Does this filter system use D.E. Powder? View answer

Question updated 10 months ago | Hayward XStream 100 Cartridge Filter System .85 HP Power-Flo Pump

Question 22

Is the installation process complicated? View answer

Asked 10 ´months ago | Confer Step 1X Above Ground Pool Steps

Question 23

What is the weight guideline for this step system? View answer

Asked 10 ´months ago | Confer Step 1X Above Ground Pool Steps

Question 24

What type of pool bottom is this step system compatible with? View answer

Asked 10 ´months ago | Confer Step 1X Above Ground Pool Steps

Question 25

How loud is this pool pump when it's running? View answer

Asked 10 ´months ago | AquaPro 1.5HP 2-SPEED PurFlo Above Ground Pool Pump w/ TEFC Motor

Question 26

Can the Saltwater Aurora Oval Pool be bonded? View answer

Asked 10 ´months ago

Question 27

What is the thickness of the skimmer flap weir door? View answer

Asked 10 ´months ago | Olympic Wide Mouth Skimmer Flap Weir Door

Question 28

Is this replacement door compatible with all Olympic widemouth above ground skimmers? View answer

Asked 10 ´months ago | Olympic Wide Mouth Skimmer Flap Weir Door

Question 29

What is the height of the skimmer flap weir door? View answer

Asked 10 ´months ago | Olympic Wide Mouth Skimmer Flap Weir Door

Question 30

What is the length of the skimmer flap weir door? View answer

Asked 10 ´months ago | Olympic Wide Mouth Skimmer Flap Weir Door

Question 31

Are the base pads adjustable on these steps? View answer

Asked 10 ´months ago | Confer Curve Above Ground Pool Steps

Question 32

What kind of steps do these pool stairs have? View answer

Asked 10 ´months ago | Confer Curve Above Ground Pool Steps

Question 33

Do you need a mat under pool stairs? View answer

Asked 10 ´months ago | 30" x 36" Step Pad

Question 34

What percentage should my Hayward chlorinator be set at? View answer

Asked 10 ´months ago | Hayward CL200 In-Line Above-Ground Chlorinator

Question 35

How many chlorine pucks do you put in a chlorinator? View answer

Asked 10 ´months ago | Hayward CL200 In-Line Above-Ground Chlorinator

Question 36

What kind of chlorine can I use with this chlorinator? View answer

Asked 10 ´months ago | Hayward CL200 In-Line Above-Ground Chlorinator

Question 37

What are the benefits of using a pool pole? View answer

Asked 10 ´months ago | 4-12' Telescopic Aluminum Pool Pole

Question 38

What are all the length options for this telescopic pole? View answer

Asked 10 ´months ago | 4-12' Telescopic Aluminum Pool Pole

Question 39

Can you use vaseline on pool pump O-rings? View answer

Answer updated 10 months ago

Question 40

What types of pool and spa equipment can this lubricant be used on? View answer

Asked 10 ´months ago | Lube Tube O-Ring Lubricant-Sealant 1.oz

Question 41

Does this lubricant resist chlorine? View answer

Asked 10 ´months ago | Lube Tube O-Ring Lubricant-Sealant 1.oz

Question 42

Is this lubricant suitable for use in hot water environments? View answer

Asked 10 ´months ago | Lube Tube O-Ring Lubricant-Sealant 1.oz

Question 43

I have this Hayward Low NOx Heater. How do I close this up and protect it during the winter? What cover should I buy? View answer

Answer posted 11 months ago | Sales

Question 44

I have this Hayward Low NOx Heater. How do I close this up and protect it during the winter? What cover should I buy? View answer

Question updated 11 months ago | Sales

Question 45

I have the SwimSmart Heat Pump. How do I close this up and protect it during the winter? How do I drain water from the unit? What cover should I buy? View answer

Answer updated 11 months ago

Question 46

What is the warranty on salt corrosion on the metal frame? View answer

Asked 11 ´months ago

Question 47

Can you please provide detailed pool closing instructions for our swimming pool utilizing the Frog Pool Tender System? We already purchased from The Pool Factory all of the winterizing items, including the winter cover. View answer

Asked 11 ´months ago

Question 48

Does the Air Pillow come with rope to hold it place? View answer

Asked 11 ´months ago

Question 49

How do I contact customer service if I have questions about a product? View answer

Asked 11 ´months ago

Question 50

Do you accept returns? View answer

Asked 11 ´months ago

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