Question 1

What accessories do I need to purchase to close my pool for the winter months? View answer

Asked 1 ´month ago | Support

Question 2

Do any above ground pools have resin walls? View answer

Asked 1 ´year ago | Other

Question 3

What is the thickness in mils of your liners for 25, 30, 35 and 40 gauge? View answer

Asked 2 ´years ago | Pool Liners

Question 4

How do you inflate an air pillow for an above ground pool? View answer

Asked 17 ´days ago

Question 5

Can Intermatic Auto Pool Cover Pump stay on the cover with winter freezing weather. How is it made to withstand it? View answer

Asked 20 ´days ago | Intermatic Automatic Pool Cover Pump 3,000 GPH w/Leaf Protector APC4000A

Question 6

How high should the pool water level be on the skimmer opening? View answer

Asked 23 ´days ago

Question 7

My filter tank isn't currently leaking, but the lid is very difficult to close and seal. Would replacing the o-ring help fix this issue, or could something else be causing it? View answer

Asked 23 ´days ago

Question 8

How do I properly winterize this in-pool step system? Do the stairs stay in the pool, or should I remove them from the pool for the winter? View answer

Asked 1 ´month ago

Question 9

How do I clean the cartridge inside my Cartridge Filter System? View answer

Asked 1 ´month ago

Question 10

For winter pool covers, does it matter what side is up and what side is down? View answer

Asked 1 ´month ago

Question 11

Do you sell replacement Top Track/Stabilizer Rails for 16'x32' Cornelius/Trevi Oval Pools? View answer

Asked 1 ´month ago

Question 12

How do I winterize the Sand Filter System on my above ground pool? View answer

Asked 1 ´month ago

Question 13

Does the Boreal pool come in a saltwater version, or can I use a saltwater system with it? View answer

Asked 1 ´month ago

Question 14

Do the Sand Filter Systems that you sell come with Filter Sand? Do you sell an alternative to Filter Sand? View answer

Asked 1 ´month ago | Wizard: Sand Filter Systems

Question 15

Do you sell winter covers for above ground pools with a built-in drain? View answer

Asked 1 ´month ago | Wizard: Winter Covers

Question 16

Will this cover fit both my pump and my filter tank on my AquaPro 24" Sand Filter System with 2 HP Pump? View answer

Asked 1 ´month ago | AquaPro Filter System Winter Cover - Large

Question 17

What is the best skimmer winterizing plate to use on my Saltwater Pool purchased from The Pool Factory? View answer

Asked 1 ´month ago | Skimmer Winterizing Plate - Widemouth

Question 18

Is this Power Supply Control Box For Hayward Aqua Trol RJ compatible with all Aqua Trol systems, or is it specific to the RJ model only? View answer

Asked 1 ´month ago | Power Supply Control Box For Hayward Aqua Trol RJ

Question 19

Where can I purchase a skimmer plug for a Wide-Mouth Above Ground Thru-Wall Skimmer? View answer

Asked 1 ´month ago

Question 20

We bought a pool from you, and the return eyeball was set straight forward. Is there a way to change the direction of the eyeball, so that the waterflow is more towards the middle or bottom of the pool? View answer

Asked 1 ´month ago

Question 21

Is this winterizing kit safe for use with vinyl swimming pool liners? View answer

Asked 2 ´months ago | Winterizing Closing Kit for Chlorinated, Pool Frog or Saltwater Pools up to 25,000 Gallons

Question 22

Can this pool be partially in the ground View answer

Asked 2 ´months ago

Question 23

Where should the water level be when closing the pool? View answer

Asked 2 ´months ago | Above Ground Pools

Question 24

What is the best way to winterize and close my 16'x32'x54" Saltwater Titan Oval Swimming Pool? View answer

Asked 2 ´months ago | 16'x32'x54" Saltwater Titan Oval Pool

Question 25

Do you sell a winter pool cover that works with an above ground pool that has a partial deck? View answer

Asked 2 ´months ago | Wizard: Winter Covers

Question 26

Is it effective from tearing from birds and squirrels View answer

Asked 2 ´months ago | 24' Round Super Heavy XXtreme Winter Cover

Question 27

How to winterize an Aqua Pro Sand Filter System & Pump? Can it be drained, covered and left outside, or does it need to be brought indoors? View answer

Asked 2 ´months ago

Question 28

Will the cover hold up with a lot of snow View answer

Asked 2 ´months ago | 15'x26' Oval Super Heavy XXtreme Winter Cover

Question 29

How many people do it take to put together 12×24 ×52 pool. View answer

Asked 2 ´months ago | 12'x24'x52" Bristol Oval Pool

Question 30

What are the dimensions of this plug? View answer

Asked 2 ´months ago | Winterizing Plug For Aqualuminator Light

Question 31

What other parts do I need to buy with the AquaPro Low Pro Filter Top Tank Lid replacement? View answer

Asked 3 ´months ago | AquaPro Low Pro Filter Top Tank Lid

Question 32

Do you need a cove for an above ground pool, or can you install the pool without one? View answer

Asked 3 ´months ago | Pool Installation Items

Question 33

Can I use saltwater in my new 21'x52" Round Bristol Pool? View answer

Asked 3 ´months ago | Bristol Round Pool

Question 34

How often should you replace the cartridge filter on the AquaPro 120 SQ. FT. Cartridge Filter System? View answer

Asked 3 ´months ago | AquaPro 120 SQ. FT. Cartridge Filter System 1.5-HP 2-Speed Pump

Question 35

Do you sell volleyball games that can be used with above ground swimming pools? View answer

Asked 3 ´months ago | Floats & Games

Question 36

Should the handrails be removed each winter season to accommodate a winter cover? View answer

Asked 3 ´months ago

Question 37

Do you sell the cable for a winter pool cover separately? View answer

Asked 3 ´months ago

Question 38

Is the 1-1/2” thread already pipe glued? View answer

Asked 3 ´months ago | Solaxx Hose Fitting Adapter For Retro Jet

Question 39

How big of a sand filter should I get for a 18 round pool? View answer

Asked 3 ´months ago | Hydrotools 19" Sand Filter System 1.5-HP 2-Speed Pump

Question 40

How does the outside ladder lock into place when you swing it into the upright position? View answer

Asked 3 ´months ago | Confer Step 1X with Outside Ladder

Question 41

Does this assembly kit include a Y adapter cord to connect the salt system to the temp/flow switch? View answer

Asked 3 ´months ago | Solaxx Saltron Reliant Flow Switch Sensor Assembly

Question 42

Does this replace 22735? View answer

Asked 3 ´months ago | Upright Boot for Cameo, Heritage RTL, Signature RTL & Saltwater 5000 Pool Models

Question 43

Can I order replacement screws for the Confer Curve Deluxe Above Ground Pool Steps? View answer

Asked 3 ´months ago | Pool Ladders

Question 44

Is the Hydrotools High Pressure Pump to Filter Hose Assembly 71907 compatible with the Hydrotools 19-inch Sand Filter System? View answer

Asked 3 ´months ago | Hydrotools High Pressure Pump to Filter Hose Assembly 71907

Question 45

What type of skimmer and gasket come with the 18'x33'x54" Melenia Oval Pool? View answer

Asked 3 ´months ago | 18'x33'x54" Melenia Oval Pool

Question 46

Will this work with the Ocean Blue Mighty Step? View answer

Asked 3 ´months ago | Hydrotools Universal Pool Step Weight Anchor

Question 47

Does this fit the cycler 6100? View answer

Asked 3 ´months ago | Frog Pool Tender Chlorine Chamber

Question 48

Can the 15x26x54 Saltwater LX Oval Pool use regular water and can you put it in the ground approximately 8 to 10 in View answer

Asked 3 ´months ago | Above Ground Pools

Question 49

Is the Hayward SP11041 Skim-Vac Combo with Elbow a 6-inch vacuum plate? View answer

Asked 3 ´months ago | Hayward SP11041 Skim-Vac Combo with Elbow - White

Question 50

What is the gallons per minute on this Hayward pump? View answer

Asked 3 ´months ago | Hayward Power-Flo LX Pump 1.1 HP - Vertical Discharge W3SP1580X15

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