Question 1

Where does The Pool Factory ship from? Do you have a physical store location? View answer

Asked 11 ´months ago

Question 2

I’ve lost the plug that contains the sand. Is it possible to get a replacement? View answer

Question updated 11 months ago

Question 3

Where can I purchase cover clips that are compatible for this pool? View answer

Asked 11 ´months ago | Melenia Oval Pool

Question 4

Which Skimmer Winterizing Plate should I use for my Hayward WideMouth Above Ground Thru-Wall Skimmer? View answer

Asked 11 ´months ago | Pool Closing

Question 5

Which closing kit should I use for the frog pool tender system? View answer

Asked 11 ´months ago | Pool Frog Mineral Water System

Question 6

Do you sell the foam insert for this skimmer flap weir door separately? View answer

Asked 11 ´months ago | HydroTools Swimline Skimmer Flap Weir Door 8926

Question 7

Can you tell me what version of software this has? Is it greater than r1.5? View answer

Asked 11 ´months ago | Hayward Aqua Trol RJ Salt Chlorine Generator System

Question 8

Are the hardware components made of stainless steel? View answer

Asked 11 ´months ago | 12'x20'x54" Saltwater 8000 Oval Pool

Question 9

Is this part manufactured by Pentair? View answer

Asked 11 ´months ago | Pentair High Flow Manual Air Relief Valve 98209800

Question 10

Do you have pool hand rails? View answer

Asked 11 ´months ago | Confer Plastics

Question 11

Can use freshwater in a saltwater pool model? View answer

Asked 11 ´months ago | Saltwater Pools

Question 12

How long does it take to install the pool? View answer

Asked 11 ´months ago | 21'x43'x54" Melenia Oval Pool

Question 13

Can I buy just the power supply box separately and not the cell? View answer

Asked 11 ´months ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 14

Are replacement treads available for these steps? View answer

Asked 11 ´months ago | Soft Touch Above Ground Pool Steps

Question 15

Can you install a pool cover on a swimming pool that has a Vinyl Works Fence Kit installed onto it? View answer

Asked 11 ´months ago

Question 16

Where can I purchase a replacement d.e. element for this sytem? View answer

Asked 11 ´months ago | AquaPro High Pro DE72 D.E. Filter System 2-HP 2-Speed Pump 2 Year Warranty

Question 17

Is this pool compatible for use with a sand filter system? View answer

Asked 11 ´months ago | 24'x52" Del Rey Round Pool

Question 18

Can the salt cell be mounted vertically (upside down) as long as the flow is correct? View answer

Asked 11 ´months ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 19

What technology does the cleaner use to enhance water flow? View answer

Asked 11 ´months ago | Thresher Robotic Automatic Pool Cleaner

Question 20

What kind of filter does the cleaner have? View answer

Asked 11 ´months ago | Thresher Robotic Automatic Pool Cleaner

Question 21

Does the cleaner have a system to assist with diagnostics? View answer

Asked 11 ´months ago | Thresher Robotic Automatic Pool Cleaner

Question 22

Does the cleaner have a feature to prevent cord tangling? View answer

Asked 11 ´months ago | Thresher Robotic Automatic Pool Cleaner

Question 23

What type of pool is the cleaner designed for? View answer

Asked 11 ´months ago | Thresher Robotic Automatic Pool Cleaner

Question 24

Is a salt chlorine generator worth it? View answer

Asked 11 ´months ago | Solaxx Saltron Retro Salt Chlorine Generator System

Question 25

How do salt generators for pools work? View answer

Asked 11 ´months ago | Solaxx Saltron Retro Salt Chlorine Generator System

Question 26

Is the system economical? View answer

Asked 11 ´months ago | Solaxx Saltron Retro Salt Chlorine Generator System

Question 27

Is the system easy to install? View answer

Asked 11 ´months ago | Solaxx Saltron Retro Salt Chlorine Generator System

Question 28

How does a salt chlorine generator work? View answer

Asked 11 ´months ago | Solaxx Saltron Reliant Salt Chlorine Generator System Up to 30,000 Gallons

Question 29

What kind of technology is integrated into the salt water generators? View answer

Asked 11 ´months ago | Solaxx Saltron Reliant Salt Chlorine Generator System Up to 30,000 Gallons

Question 30

How concentrated is the salt in the pool? View answer

Asked 11 ´months ago | Solaxx Saltron Reliant Salt Chlorine Generator System Up to 30,000 Gallons

Question 31

Are salt water generators worth it? View answer

Asked 11 ´months ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 32

What is the salt concentration in the pool water? View answer

Asked 11 ´months ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 33

How does the system produce chlorine? View answer

Asked 11 ´months ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 34

What type of pools is this system made for? View answer

Asked 11 ´months ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 35

How long does frog leap torpedo pac last? View answer

Asked 11 ´months ago

Question 36

Is this compatible with the Frog Leap 7800 system? View answer

Asked 11 ´months ago

Question 37

How to use Pentair Kreepy Krauly Lil Shark? View answer

Asked 11 ´months ago | Pentair Kreepy Krauly Lil Shark Automatic Above Ground Pool Cleaner

Question 38

What causes the pool cleaner to not move? View answer

Asked 11 ´months ago | Pentair Kreepy Krauly Lil Shark Automatic Above Ground Pool Cleaner

Question 39

How easy is it to install the 'Lil Shark cleaner? View answer

Asked 11 ´months ago | Pentair Kreepy Krauly Lil Shark Automatic Above Ground Pool Cleaner

Question 40

How durable is the 'Lil Shark cleaner? View answer

Asked 11 ´months ago | Pentair Kreepy Krauly Lil Shark Automatic Above Ground Pool Cleaner

Question 41

How does the 'Lil Shark cleaner work against dirt and debris? View answer

Asked 11 ´months ago | Pentair Kreepy Krauly Lil Shark Automatic Above Ground Pool Cleaner

Question 42

Is this light compatible with Lacus skimmers? View answer

Asked 11 ´months ago | Multi-Color LED Skimmer Face Plate Light with Remote Control

Question 43

Is this light compatible with Hayward skimmers? View answer

Asked 11 ´months ago | Multi-Color LED Skimmer Face Plate Light with Remote Control

Question 44

What is included with the light plate? View answer

Asked 11 ´months ago | Multi-Color LED Skimmer Face Plate Light with Remote Control

Question 45

How long is the cord of the light? View answer

Asked 11 ´months ago | Multi-Color LED Pool RETURN Light with Remote Control

Question 46

Can this light be easily removed for winterization? View answer

Asked 11 ´months ago | Multi-Color LED Pool RETURN Light with Remote Control

Question 47

What is the distance between pairs of grommets? View answer

Asked 11 ´months ago | 24' Round Ultimate Guard Winter Cover

Question 48

How long does it take for a Hayward pool heater to heat up? View answer

Asked 11 ´months ago

Question 49

Why is my Hayward pool heater not heating? View answer

Asked 11 ´months ago

Question 50

Are natural gas pool heaters expensive to run? View answer

Asked 11 ´months ago

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