Question 1

Could I use this unit (SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump) for my 18x33 above ground pool? View answer

Asked 2 ´months ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 2

Where can I get a longer power cord for this AquaPro Pump? View answer

Asked 6 ´months ago

Question 3

Does the Daytona 18x33x54 replacement wall also fit the Contemptra model you sold years ago? View answer

Asked 6 ´months ago | 18'X33'X54" Oval Daytona Replacement Wall

Question 4

Do these pools stay up all year? Or do they need to be taken down? View answer

Asked 2 ´months ago | 8'x14'x52" Hampton Oval Pool

Question 5

Why do I still have setiment on the pool bottom after cleaning the filter system? View answer

Asked 2 ´months ago | AquaPro DE40 D.E. Filter System 1.5-HP 2-Speed Pump 2 Year Warranty

Question 6

Top Rail rated to be stepped on? View answer

Asked 6 ´months ago | 18'x33'x54" Saltwater 8000 Oval Pool

Question 7

Is this Saltwater LX Pool available in a smaller size? Is it available in an 18'x34' or 18'x36'? View answer

Asked 2 ´months ago | 18'x40'x54" Saltwater LX Oval Pool

Question 8

How many boxes and what is the shipping weight of the 24x52 Del Rey Round Pool? View answer

Asked 6 ´months ago | 24'x52" Del Rey Round Pool

Question 9

How important is energy efficiency for automatic pool cleaners? View answer

Asked 8 ´months ago | Automatic Pool Cleaners

Question 10

Where can I purchase replacement hoses for this filter system? View answer

Asked 2 ´months ago | Hydrotools 19" Sand Filter System 1-HP Pump

Question 11

Would this heater work for a 24' Round Above Ground Pool? View answer

Asked 2 ´months ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 12

What is the best filtration system for an automatic pool cleaner? View answer

Asked 8 ´months ago | Automatic Pool Cleaners

Question 13

Can this pool be used with a salt water system ? Or will it prematurely rust? View answer

Asked 6 ´months ago | 21'x52" Del Rey Round Pool

Question 14

How does pool compatibility affect automatic pool cleaner choice? View answer

Asked 8 ´months ago | Automatic Pool Cleaners

Question 15

What is a good water heater pump for a 18'x33' above ground pool? View answer

Asked 2 ´months ago | Pool Heaters

Question 16

Why are included accessories like cables and winches important for pool covers? View answer

Asked 8 ´months ago | Above Ground Pool Covers

Question 17

Do you leave this in the pool and it goes on and off on a timer? You don’t have to take it in and out? View answer

Asked 6 ´months ago | Thresher Robotic Automatic Pool Cleaner

Question 18

What makes a pool cover durable for above ground pools? View answer

Asked 8 ´months ago | Above Ground Pool Covers

Question 19

Can we use the 8 Piece Pool Maintenance Chemical Kit with with the Pool Frog Mineral System? View answer

Asked 6 ´months ago | 8 Piece Pool Maintenance Chemical Kit with Test Kit

Question 20

What is the importance of water balance for pool chemicals? View answer

Asked 8 ´months ago | Pool Chemicals

Question 21

What is the best purpose/function for pool chemicals? View answer

Asked 8 ´months ago | Pool Chemicals

Question 22

What is the height of the pillow when full of air View answer

Asked 6 ´months ago | Air Pillow - 4' x 15'

Question 23

I bought the recommended foam pad. Does this reduce the amount of sand I need to put under the liner? View answer

Asked 6 ´months ago | 18'x52" Del Rey Round Pool

Question 24

Is this compatible with model number 27008-a2? View answer

Asked 6 ´months ago | Strainer Housing for AquaPro PurFlo Pump

Question 25

Can you use a saltwater filter and pump with this pool? View answer

Asked 5 ´months ago | 18'x52" Boreal Round Pool

Question 26

What equipment comes with pool? View answer

Asked 6 ´months ago | 10'x18'x52" Hampton Oval Pool

Question 27

What is the actual water depth? View answer

Asked 6 ´months ago | 10'x16'x54" Melenia Oval Pool

Question 28

Can you vacuum to waste with this filer? View answer

Asked 2 ´months ago

Question 29

Does the kit include all hoses needed to install the pump and filter system to the swimming pool? View answer

Asked 2 ´months ago | 12'x24'x54" Saltwater Titan Oval Pool

Question 30

Why is thermal efficiency important in pool heaters? View answer

Asked 8 ´months ago | Pool Heaters

Question 31

Since this doesn't have a base to sit on the ground, how do you install this? View answer

Asked 2 ´months ago

Question 32

What's the outer diameter measurement of this fitting? View answer

Asked 5 ´months ago | AquaPro Union Adapter Kit with O-Ring 63061-2020

Question 33

How do I fix a crack in the threads of my cycler? View answer

Asked 2 ´months ago | Pool Frog Mineral Water System

Question 34

Where to place the clorinator? Should it be right by the outlet to the filter? View answer

Asked 2 ´months ago

Question 35

Do you have pool hand rails? View answer

Asked 2 ´months ago | Confer Plastics

Question 36

Where can I purchase the Winterizing Skimmer Plate and Winterizing Plug for my Return Jet Fitting? View answer

Asked 3 ´months ago | 18'x33'x54" Saltwater Titan Oval Pool

Question 37

What colors are available for these covers? View answer

Asked 2 ´months ago

Question 38

Do they make a compatible winter cover to fit this heater? View answer

Asked 2 ´months ago | Hayward H-Series 135K BTU Natural Gas Above Ground Heater

Question 39

What is the distance between pairs of grommets? View answer

Asked 2 ´months ago | 24' Round Ultimate Guard Winter Cover

Question 40

What material is the heat exchanger made of? View answer

Asked 2 ´months ago

Question 41

Where does The Pool Factory ship from? Do you have a physical store location? View answer

Asked 2 ´months ago

Question 42

How do I contact customer service if I have questions about a product? View answer

Asked 2 ´months ago

Question 43

What are the dimensions of the pool? View answer

Asked 1 ´year ago | 8'x12'x54" Melenia Oval Pool

Question 44

How wide is the pool? View answer

Asked 1 ´year ago | 8'x12'x54" Melenia Oval Pool

Question 45

What is the manufacturing location of the Melenia Oval Pool? View answer

Asked 1 ´year ago | 8'x12'x54" Melenia Oval Pool

Question 46

What type of warranty comes with the pool? View answer

Asked 1 ´year ago | 8'x12'x54" Melenia Oval Pool

Question 47

What additional accessories are included with the winter cover? View answer

Asked 1 ´year ago | 15'x30' Oval Super Heavy XXtreme Winter Cover

Question 48

How heavy is the winter cover compared to other above-ground pool covers? View answer

Asked 1 ´year ago | 15'x30' Oval Super Heavy XXtreme Winter Cover

Question 49

What is the purpose of the brass grommets on the winter cover? View answer

Asked 1 ´year ago | 15'x24' Oval Super Heavy XXtreme Winter Cover

Question 50

What is the length of the air pillow? View answer

Asked 1 ´year ago | Air Pillow - 4' x 15'

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