The Pool Factory Reviews
See what our customer's have to say!
With 20,000+ reviews, you can read exactly why we are the highest rated above ground pool company in the United States. We have helped people across the United States change their lives by creating their dream backyard. Every day we receive photos of homes from customers thrilled with their new swimming pool. This is why we do what we do. Want to find out what really makes us the best? We'll let them tell you!
(over 2,700+ reviews)
"I emailed a question about pumps and had received a call the same day. I ordered my 21' round pool (salt water lx) the next day. The delivery took about 8 business days and I had it delivered to my work so we could offload with a forklift and set on my trailer."
(over 17,000+ reviews)
"Love the Pool Factory. Our pool gave us many hours of wonderful family time last year and looking forward to it again this year. They have amazing customer service. Send them a question and the next day an actual person (here in America!) will call you with the answer."
(over 900+ reviews)
"Best customer service ever! They are helpful, knowledgeable and so very polite they make you feel like you are their only customer! We love our pool and after looking online and at area stores we got the best deal from The Pool Factory. We referred our daughter and son-in-law and they're very happy customers too. After your purchase you don't feel abandoned like some "big box" stores and other on line stores, they are happy to answer any question any time!"
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