Question 1

My chlorine level is too high according to my frog test strips. My frog infuser is set on 0. Solar cover is on pool. How can I address this? View answer

Asked 1 ´year ago | Pool Frog

Question 2

What's the best filter system to use on this pool? View answer

Asked 1 ´year ago | 18'x48" Bristol Round Pool

Question 3

Can this be used with a salt water system? Will salt affect the insides of the pump? View answer

Asked 1 ´year ago | AquaPro 190 SQ. FT. Cartridge Filter System 2-HP 2-Speed Pump 2 Year Warranty

Question 4

Will this 18x40 liner fit a 20x30 pool? View answer

Asked 1 ´year ago | 18'x40' Oval Overlap Blue Liner - 30 Gauge

Question 5

What is the thickness of this cover? View answer

Asked 1 ´year ago | 24' Round Super Heavy XXtreme Winter Cover

Question 6

Where can I purchase the Winterizing Skimmer Plate and Winterizing Plug for my Return Jet Fitting? View answer

Asked 1 ´year ago | 18'x33'x54" Saltwater Titan Oval Pool

Question 7

How do I remove the Locking Ring from my old AquaPro lid in order to install the locking ring onto my new lid? View answer

Asked 1 ´year ago | Support

Question 8

Does this product work to cover both the pump and the filter tank for my Hayward S180T 18" Sand Filter System? View answer

Asked 1 ´year ago | AquaPro Filter System Winter Cover - Large

Question 9

What is the difference between the Pool Frog 5400 Series and the Pool Frog XL Pro? View answer

Asked 1 ´year ago

Question 10

How do I know if the power supply control box needs to be replaced? View answer

Asked 1 ´year ago | Power Supply Control Box For Solaxx Saltron Retro and Retro XL

Question 11

Does it pick up fine dirt? Also, does it work on pools with a deeper center? View answer

Asked 1 ´year ago | Hayward AquaVac Robotic Automatic Pool Cleaner 250Li

Question 12

How many Curved Side Top Track/Stabilizers would I need for a 15x24 oval pool? View answer

Asked 1 ´year ago | Top Track/Stabilizer for Curved Side of 15'X24' Saltwater 5000 Pool Models (51 1/16")

Question 13

Do you need to drain the pool below the skimmer and return when winterizing the pool? View answer

Asked 1 ´year ago | Pool Closing Packages

Question 14

How does The Pool Factory ensure a quality customer experience? View answer

Asked 1 ´year ago

Question 15

Do you carry cover pumps to pump rain water off of above ground pool winter covers? View answer

Asked 1 ´year ago

Question 16

Would this AquaPro Flow Diverter work on an AquaPro 150 SQ. FT. Cartridge Filter Housing? View answer

Asked 1 ´year ago | AquaPro Flow Diverter

Question 17

I am looking to replace the lid for my Hydrotools Cartridge Filter Tank. Do you sell the Cartridge Filter Tank Lid separately? View answer

Asked 1 ´year ago

Question 18

I do not have a vacuum plate. How can I install and use this cleaner without a skimmer vacuum plate? View answer

Asked 1 ´year ago | Aquabot Mamba Automatic Pool Cleaner

Question 19

Which closing kit should I use for the frog pool tender system? View answer

Asked 11 ´months ago | Pool Frog Mineral Water System

Question 20

Do you sell the foam insert for this skimmer flap weir door separately? View answer

Asked 11 ´months ago | HydroTools Swimline Skimmer Flap Weir Door 8926

Question 21

Can you tell me what version of software this has? Is it greater than r1.5? View answer

Asked 11 ´months ago | Hayward Aqua Trol RJ Salt Chlorine Generator System

Question 22

What is the actual height from the bottom of the pool (bottom track) to the top of the top ledge on the Saltwater Titan Swimming Pool? View answer

Asked 1 ´year ago

Question 23

On the outlet side of a Clean & Clear Filter System, does the beveled side of the C clip face toward the filter tank or the pipe? View answer

Asked 1 ´year ago | Pentair Clean & Clear Union Nut C-Clip 39104500

Question 24

Are the hardware components made of stainless steel? View answer

Asked 11 ´months ago | 12'x20'x54" Saltwater 8000 Oval Pool

Question 25

Is this part manufactured by Pentair? View answer

Asked 11 ´months ago | Pentair High Flow Manual Air Relief Valve 98209800

Question 26

Do you need to backwash with a Cartridge Filter System? View answer

Asked 1 ´year ago | AquaPro 190 SQ. FT. Cartridge Filter System 1.5-HP 2-Speed Pump 2 Year Warranty

Question 27

Does this unit have and on off switch? View answer

Asked 1 ´year ago | Hayward S180T 18" Sand Filter System 1.1 HP Power-Flo Pump

Question 28

Do you have pool hand rails? View answer

Asked 11 ´months ago | Confer Plastics

Question 29

Can use freshwater in a saltwater pool model? View answer

Asked 11 ´months ago | Saltwater Pools

Question 30

What size heat pump for 25,000 gallons of water? View answer

Asked 1 ´year ago | Pool Heaters

Question 31

Can I purchase just the filter lid? The lid is leaking. View answer

Asked 1 ´year ago | AquaPro 120 SQ. FT. Cartridge Filter System 1.5-HP 2-Speed Pump 2 Year Warranty

Question 32

Can the overlap, j-hook or unibead liners be used with saltwater pools? View answer

Asked 1 ´year ago | Pool Liners

Question 33

How is the Confer In-Pool Curve Step weighed down in the pool? View answer

Asked 1 ´year ago

Question 34

Can you use with saltwater pool View answer

Asked 1 ´year ago | Frog Algae Gone for Pools up to 30,000 Gallons

Question 35

Is this compatible with an older Hayward 1.5 HP single-speed pump? View answer

Asked 1 ´year ago | Hayward Power-Flo 2-SPEED Matrix Pump 1.1 THP - W3SP15932S

Question 36

How much Jack's Magic do I use for a Hayward Perflex EC50 D.E. Filter System? View answer

Asked 11 ´months ago | Jack's Magic Filter Fiber Stuff - Replaces D.E. (9oz.)

Question 37

Can I order a extra cartridge for my HAYWARD 150 View answer

Asked 1 ´year ago | Pool Filter Systems

Question 38

What is the best pump for a 15’ x 30’ Oval Swimming Pool? View answer

Asked 1 ´year ago | Replacement Filter Cartridge for AquaPro 250 SQ. FT.

Question 39

I have just purchased (from The Pool Factory) a 15'x26'x54" Quest Oval Pool. View answer

Asked 1 ´year ago | Quest Oval Pool

Question 40

How is the pool deck put in the ground to keep it stable? View answer

Asked 1 ´year ago | Pool Decks

Question 41

Which do you add first? View answer

Asked 1 ´year ago | Cloudy Water Package 1

Question 42

How long can you run the hydrotools single speed pumps continuously? View answer

Asked 1 ´year ago

Question 43

How long does it take to install the pool? View answer

Asked 11 ´months ago | 21'x43'x54" Melenia Oval Pool

Question 44

Which filter system is recommended for a 33’ Round Above Ground Pool? View answer

Asked 1 ´year ago | AquaPro 190 SQ. FT. Cartridge Filter System 2-HP 2-Speed Pump 2 Year Warranty

Question 45

Can I buy just the power supply box separately and not the cell? View answer

Asked 11 ´months ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 46

How to install drain plug View answer

Asked 1 ´year ago | Hydrotools Drain Plug with Gasket

Question 47

Is the 10'x18'x52" Hampton Oval a resin pool? View answer

Asked 1 ´year ago | 10'x18'x52" Hampton Oval Pool

Question 48

I’ve lost the plug that contains the sand. Is it possible to get a replacement? View answer

Asked 11 ´months ago

Question 49

I need a drain plug for model 72003 2 HP View answer

Asked 1 ´year ago | AquaPro 2HP 2-SPEED PurFlo Above Ground Pool Pump w/ TEFC Motor

Question 50

How many uprights are included with the 24x52" Del Rey Round Pool? View answer

Asked 1 ´year ago | 24'x52" Del Rey Round Pool

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