Question 1

I live in Minnesota. Can I winterize the pool and keep it assembled throughout the winter? View answer

Asked 1 ´year ago | 18'x33'x52" Bristol Oval Pool

Question 2

Is it possible to get a heater for this pool? View answer

Asked 1 ´year ago | Above Ground Pools

Question 3

What happens if I choose to not cover my pool for winter? View answer

Asked 1 ´year ago

Question 4

Can the Anti-Slip Stair Treads for the Soft Touch Above Ground Pool Steps be purchased separately? View answer

Question updated 1 year ago | Soft Touch Above Ground Pool Steps

Question 5

Will a bigger swimming pool heater heat my pool faster? View answer

Question updated 1 year ago | Hayward H-Series 135K BTU Natural Gas Above Ground Heater

Question 6

What kind of filtration system comes with this pool? View answer

Question updated 1 year ago | 15'x52" Del Rey Round Pool

Question 7

Can you sink this pool in the ground? View answer

Question updated 1 year ago | Del Rey Round Pool

Question 8

I want to buy the Bristol pool. If I choose to upgrade the liner, do I still get the original liner that comes included with the pool purchase? View answer

Question updated 1 year ago

Question 9

Will this effectively heat a 15,000 gallon pool? View answer

Asked 1 ´year ago | Hayward H-Series 135K BTU Natural Gas Above Ground Heater

Question 10

Does The Pool Factory offer installation services? View answer

Answer updated 1 year ago

Question 11

Do any of the saltwater pools that you carry have a resin wall? View answer

Answer updated 1 year ago | Saltwater Pools

Question 12

Will this product work to repair a crack that is underwater in a fiberglass pool? View answer

Asked 1 ´year ago | Leakmaster - Flexible Sealer - Underwater Patch Kit - 1oz.

Question 13

Can your pools be installed on top of a concrete pad? View answer

Answer updated 1 year ago | Signature RTL Oval Pool

Question 14

How many uprights are there on your 12'x52" Round Pool Models? I'm replacing my old pool attached to my deck, and I need a 12'x52" Round Pool with 10 upright posts. View answer

Asked 1 ´year ago

Question 15

What is the overall size of this cover? Should I order my cover slightly bigger to fit my 15' Round Pool? View answer

Asked 1 ´year ago | Above Ground Pool Covers > 15' Round Super Heavy XXtreme Winter Cover

Question 16

How to measure your above ground oval pool for replacement liner? View answer

Asked 1 ´year ago | 12'x24'x54" Oval Uni-Bead Beach Haven Liner - 40 Gauge

Question 17

What do you put under the liner of an above-ground pool? View answer

Question updated 1 year ago | Pool Liners

Question 18

What is the difference between Unibead and beaded pool liners? View answer

Asked 1 ´year ago | 12'x24'x54" Oval Uni-Bead Beach Haven Liner - 40 Gauge

Question 19

How durable are the seams of the liner? View answer

Asked 1 ´year ago | 12'x24'x54" Oval Uni-Bead Beach Haven Liner - 40 Gauge

Question 20

What material is the liner made of? View answer

Asked 1 ´year ago | 12'x24'x54" Oval Uni-Bead Beach Haven Liner - 40 Gauge

Question 21

Can the overlap, j-hook or unibead liners be used with saltwater pools? View answer

Answer updated 1 year ago | Pool Liners

Question 22

Is there additional overlap material on this cover, or does the cover itself truly measure 12'x20' ? View answer

Asked 1 ´year ago | 12'x20' Oval Supreme Guard Winter Cover

Question 23

Can the salt cell on this system be mounted horizontally? View answer

Asked 1 ´year ago | Solaxx Retro Jet RJ Salt Chlorine Generator System

Question 24

Does this unit connect to WIFI and have an app for remote control? View answer

Asked 1 ´year ago | SwimSmart Plug-In 110 Volt 40K BTU Electric Heat Pump

Question 25

Will this hose be compatible to connect my pump and filter tank on my Sta-Rite T210WF Sand Filter System? View answer

Question updated 1 year ago | Hydrotools High Pressure Pump to Filter Hose Assembly 71907

Question 26

I have looked for the replacement wall for the 18'x33'x54" Cameo Oval Pool but it always show out of stock. Any ETA on when it will be back in stock? View answer

Asked 1 ´year ago | 18'X33'X54" Oval Cameo/Heritage Replacement Wall

Question 27

My pool water keeps turning green, even with chemicals in the water. What can I do to fix this? View answer

Asked 1 ´year ago | Pool Supplies

Question 28

How can I determine whether I have a Wide Mouth Skimmer or Standard (Small Mouth) Skimmer when purchasing a Skimmer Winterizing Plate? View answer

Asked 1 ´year ago

Question 29

Does this heater have a schedule? Will I need a separate clock for the heater, so it shuts off before the pump? View answer

Asked 1 ´year ago | AquaPro ECO900 84K BTU Electric Heat Pump

Question 30

My chlorine level is too high according to my frog test strips. My frog infuser is set on 0. Solar cover is on pool. How can I address this? View answer

Question updated 1 year ago | Pool Frog

Question 31

What's the best filter system to use on this pool? View answer

Answer posted 1 year ago | 18'x48" Bristol Round Pool

Question 32

Can this be used with a salt water system? Will salt affect the insides of the pump? View answer

Asked 1 ´year ago | AquaPro 190 SQ. FT. Cartridge Filter System 2-HP 2-Speed Pump

Question 33

Which do you add first? View answer

Asked 1 ´year ago | Cloudy Water Package 1

Question 34

Can you use with saltwater pool View answer

Asked 1 ´year ago | Frog Algae Gone for Pools up to 30,000 Gallons

Question 35

Will this 18x40 liner fit a 20x30 pool? View answer

Asked 1 ´year ago | 18'x40' Oval Overlap Blue Liner - 30 Gauge

Question 36

What is the thickness of this cover? View answer

Asked 1 ´year ago | 24' Round Super Heavy XXtreme Winter Cover

Question 37

Does it pick up fine dirt? Also, does it work on pools with a deeper center? View answer

Asked 1 ´year ago

Question 38

How many Curved Side Top Track/Stabilizers would I need for a 15x24 oval pool? View answer

Answer updated 1 year ago | Top Track/Stabilizer for Curved Side of 15'X24' Saltwater 5000 Pool Models (51 1/16")

Question 39

How do I know if the power supply control box needs to be replaced? View answer

Asked 1 ´year ago | Power Supply Control Box For Solaxx Saltron Retro and Retro XL

Question 40

What is the difference between the Pool Frog 5400 Series and the Pool Frog XL Pro? View answer

Asked 1 ´year ago

Question 41

How do I remove the Locking Ring from my old AquaPro lid in order to install the locking ring onto my new lid? View answer

Asked 1 ´year ago | Support

Question 42

Does this product work to cover both the pump and the filter tank for my Hayward S180T 18" Sand Filter System? View answer

Question updated 1 year ago | AquaPro Filter System Winter Cover - Large

Question 43

Where can I purchase the Winterizing Skimmer Plate and Winterizing Plug for my Return Jet Fitting? View answer

Asked 1 ´year ago | 18'x33'x54" Saltwater Titan Oval Pool

Question 44

Does this unit have and on off switch? View answer

Asked 1 ´year ago | Hayward S180T 18" Sand Filter System 1.1 HP Power-Flo Pump

Question 45

Can the Bristol and Del Rey pool swimming models be installed semi-inground? View answer

Question updated 1 year ago

Question 46

Would this AquaPro Flow Diverter work on an AquaPro 150 SQ. FT. Cartridge Filter Housing? View answer

Asked 1 ´year ago | AquaPro Flow Diverter

Question 47

I do not have a vacuum plate. How can I install and use this cleaner without a skimmer vacuum plate? View answer

Asked 1 ´year ago | Aquabot Mamba Automatic Pool Cleaner

Question 48

I am looking to replace the lid for my Hydrotools Cartridge Filter Tank. Do you sell the Cartridge Filter Tank Lid separately? View answer

Asked 1 ´year ago

Question 49

On the outlet side of a Clean & Clear Filter System, does the beveled side of the C clip face toward the filter tank or the pipe? View answer

Asked 1 ´year ago | Pentair Clean & Clear Union Nut C-Clip 39104500

Question 50

What is the actual height from the bottom of the pool (bottom track) to the top of the top ledge on the Saltwater Titan Swimming Pool? View answer

Question updated 1 year ago

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